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  • Charleston, WV
  • Posted: September 24, 2019
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  • Basic Description
    • Responsible for handling Central Scheduling based calls and coordinating the scheduling of appointments for outpatient procedures for participating departments by physicians, physician office staff, patients and other customers.
  • Specialized Knowledge, Experience and Skills
    (Education, Experience and Skills required to fully perform the requirements of the position)
    • Degree / Education
      • High School Diploma/GED
      • Formalized Training in Medical Terminology
    • Level of Experience
      • 2 Years - Related experience in health care or related field
    • Lic./Cert./Reg.
      • All licensure must be current/valid and from the state of West Virginia.
    • Typing/Word Processing skills required for this position
      • 30 WPM
    • Computer Skills required for this position
      • Word Processing and Spreadsheets
      • Basic PC Skills
    • Other Required Areas of Knowledge, Skills and Abilities
      • Analytical Skills
      • Applies Knowledge To New Situations
      • Customer Service
      • Decision Making
      • Employee Relations
      • Flexible Schedule
      • Handle Multiple Assignments
      • Judgment
      • Keyboarding
      • Math Simple
      • Organization
      • Problem Solving
      • Public Speaking
      • Teamwork
      • Verbal Communication
      • Work Independently
      • Written Communication
    • Acceptable SUBSTITUTIONS (if any)
      • 1 year current continuous employment using/working knowledge, may substitute for proof of formal training in medical terminology and 2 years related experience.
    • Patient Group Knowledge (Only applies to positions with direct patient contact)
      • The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
    • Assigns work to or supervises others
    • Competency Statement
      • Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
    • Minimum Requirement Comments
      • Incumbent must be quick-thinking, able to handle multiple tasks, and professional in their demeanor and attitude to the person on the other end of the phone.
  • Physical Requirements
    (Essential physical requirements)
      • Vision
      • Hand Coordination
      • Arm Coordination
      • Hearing
      • Kneeling
      • Squatting
      • Crouching/Stooping
      • Lifting Irregular Loads
    • Activities Requiring Time
      • Sitting - 8 hr
      • Standing - 1 hr
      • Walking - 1 hr
    • Lifting
      • 25 to 50 lbs - Frequent
    • Pushing
    • Reaching / Pulling
      • 51 to 75 lbs - Frequent

Job Information

Kanawha City - Document Center-10
Central Scheduling
Full Time - Varied Shifts
Req #: 18922-15679

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