CLIENT SERVICES REP

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  • Charleston, WV
  • Posted: January 16, 2020
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Summary

  • Basic Description
    • Respond to all clients problems, questions, or concerns about any blood test or service that CAMC labs offer.
  • Specialized Knowledge, Experience and Skills
    (Education, Experience and Skills required to fully perform the requirements of the position)
    • Degree / Education
      • High School Diploma/GED
    • Level of Experience
      • 2 Years - Phlebotomy, Patient Registration or Health Unit Coordinator
    • Lic./Cert./Reg.
      • All licensure must be current/valid and from the state of West Virginia.
    • Typing/Word Processing skills required for this position
    • Computer Skills required for this position
      • Basic PC skills
    • Other Required Areas of Knowledge, Skills and Abilities
      • Applies knowledge to new situations
      • Customer service
      • Employee relations
      • Flexible schedule
      • Handle multiple assignments
      • Judgement
      • Keyboarding
      • Math simple
      • Problem solving
      • Project management
      • Public speaking
      • Verbal communication
      • Work independently
      • Written communication
    • Acceptable SUBSTITUTIONS (if any)
    • Patient Group Knowledge (Only applies to positions with direct patient contact)
      • The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
    • Assigns work to or supervises others
    • Competency Statement
      • Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
    • Minimum Requirement Comments
  • Physical Requirements
    (Essential physical requirements)
    • PHYSICAL REQUIREMENTS
      • Vision
      • Arm coordination
      • Hearing
      • Twist upper body
    • Activities Requiring Time
      • Sitting - 6 hr
      • Standing - 1 hr
      • Walking - 8 hr
    • Lifting
      • Up to 10 lbs - Often
      • 11 to 24 lbs - Seldom
      • 25 to 50 lbs - Seldom
    • Pushing
      • Up to 10 lbs - Seldom
    • Reaching / Pulling
      • Up to 10 lbs - Seldom
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Job Information

CAMC Memorial Hospital-10
CAMC LabWorks
Full Time - Day Shift
Clerical
Req #: 20132-16782

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